Ever since the forum has been restored back to use, i am constantly getting an error message whenever I attempt to go on the CLC discussion page. I've cleared the cache multiple times, changed the bookmark tab and scanned and rebooted my computer several times. Also reset the password.
Yesterday I rebooted my modem and router and the forum worked perfectly all day.
Today however, the same problem reappeared. I rebooted the modem/router again which restored the forum but only for a short time. I rebooted again and again lost connection when I returned to the CLC discussion page from another site.
The messages I've been getting is:
"This site can't provide a secure connection." or 404 - this page doesn't exist.
Now after rebooting, I can't even make any connection at all, not even temporarily. I'm making this post with my cell phone only because it's connected to a different network than the one my computer is on - and even that is hit and miss. Connecting is impossible when the phone is operating through the home Wi-Fi network.
I checked with my internet provider and they said the problem is not on their end.
I hope this is resolved soon. I've spoken with several others who are having the same issues so it's not just me.
ERic Im the same, Error mess. I went to modified cadillac and got in there. How long has this site been back.
Since Monday I believe.
I made a new bookmark. But I have to go into the bookmark drop down to select it. The home page bookmark symbol still gives me this message.
Screenshot_20240215-153643.jpg
I changed the bookmark to
https://forums.cadillaclasalle.club which worked yesterday.
After the few short times I was able to establish connection today after rebooting the modem each time, reconnecting has stopped completely. It's as if the system had caught on to what I was doing and shut me out entirely.
I even tried going through the back door of the CLC Main page but still getting the error message when I click the Forum button.
**I just tried attaching an image here but it says the file is too large so the auto resizing doesn't seem to work.
Eric, I keep getting the same message from my Forum Bookmark. I went to the CLC page and got in from there. I then tried my bookmark again and same error message. The way I got in was to erase all my CLC bookmarks and re-bookmarked the links that worked. It may be worth a try by erasing all you old book marks and then once in create a new bookmark.
Quote from: 2011DTS on February 15, 2024, 05:28:38 PMEric, I keep getting the same message from my Forum Bookmark. I went to the CLC page and got in from there. I then tried my bookmark again and same error message. The way I got in was to erase all my CLC bookmarks and re-bookmarked the links that worked. It may be worth a try by erasing all you old book marks and then once in create a new bookmark.
Thanks Lynn but I did all that already and was able to access the forum all day yesterday once I rebooted my router. But this morning it stopped again while using the same bookmark I was using yesterday. This is an issue with the new server.
They changed the web address for the forum. It was forums.cadillaclasalleclub.org but as Eric posted it's now
forums.cadillaclasalle.club (https://forums.cadillaclasalle.club/), i.e. they took the word club out of the name and used it as the domain and did away with the ".org". You'll have to go to the new address and make a new bookmark.
Made changes to the bookmark which is the same site address I'm using now.
But the fact remains it will only work on my phone using the public Wi-Fi network and not with my private secured network. When I change my phone settings to use my private network, it too will lose access - just like the laptop.
No issues at all here.... No problem at all logging in.
Not a log in problem. Can't have a log in problem if the site can't even be accessed in the first place.
I'm just spitballing this since I don't know what kind of "private secured network" you have, nor do I know what browser you're using but it sounds like your network is blocking the site. It doesn't sound like your getting an Error 404 Not Found but something is blocking it. It would be good to have some sort or error message even if you just describe it rather than attach a picture. My first guess is the security certificate for the site isn't being accepted. My second guess is that some setting in the firewall/router is blocking the site. I would call your service provide and see if they can help solve the problem. Sometimes you just have to list the new web address in the firewall and allow it in. (maybe it doesn't recognize/like ".club"), My Carrier smart thermostat required me to list it's site in my firewall/router to allow it in.
If its a security certificate problem for the site you should be able to see that in the browser. In Google Chrome or Microsoft Edge you right click the little icon at the far left of the address bar, choose security and then you'll see if your certificate is being recognized as valid.
The first pic is Chrome, the second is Edge:
ChromeSiteInfoSec.jpg
EdgeSiteInfo.jpg
And it could be something in the new website. My city purchased a new app for paying my water bill and after months of troubleshooting with the developer we still haven't been able to resolve it. Like you, I have to use my phone to pay my bill.
I had the same error message for two or three days. I deleted the old bookmark I had in my browser. I accessed the forum index using this address,
https://forums.cadillaclasalle.club/
I saved that address to my bookmarks. So far, for the last couple of days or so it has been working any time I click it. HTH.
Quote from: tluke on February 15, 2024, 07:58:10 PMI'm just spitballing this since I don't know what kind of "private secured network" you have, nor do I know what browser you're using but it sounds like your network is blocking the site. It doesn't sound like your getting an Error 404 Not Found but something is blocking it. It would be good to have some sort or error message even if you just describe it rather than attach a picture. My first guess is the security certificate for the site isn't being accepted. My second guess is that some setting in the firewall/router is blocking the site. I would call your service provide and see if they can help...
Depending which link I use, or whether I use my phone (on home network) or the laptop I'm getting either "404 -Page can't be found" or "connection is not secure" with "cadillaclasalle.forum does not respond" written beneath.
I tried to post an image of the screen but the file was too large.
I spoke with Comcast this morning but they said there is nothing they can do and the fault is not theirs. Being all this started right after the forum went back on line and the fact that others are having the same problems, I tend to agree.
I've also tried three different browsers. I've tried clicking on anything that comes up with the error messages such as "why am I seeing this?" but nothing happens.
Quote from: Eric DeVirgilis CLC# 8621 on February 15, 2024, 08:59:12 PMDepending which link I use, or whether I use my phone (on home network) or the laptop I'm getting either "404 -Page can't be found" or "connection is not secure" with "cadillaclasalle.forum does not respond" written beneath.
I tried to post an image of the screen but the file was too large.
I spoke with Comcast this morning but they said there is nothing they can do and the fault is not theirs. Being all this started right after the forum went back on line and the fact that others are having the same problems, I tend to agree.
I've also tried three different browsers. I've tried clicking on anything that comes up with the error messages such as "why am I seeing this?" but nothing happens.
Eric, is the message above, "cadillaclasalle.forum does not respond" a typo or do you really see that. Because there is no reason why "cadillaclasalle.forum" should appear anywhere, it is always forums.cadillac.........
Since it is working for many of us, including myself on three different devices and multiple browsers, I hate to say it but I suspect that the issue to closer to you than to our server. I am going to continue to research this. Could you do me a favor and using the cmd command on your computer, enter tracert forums.cadilllasalleclub.org and take a screen shot of the result. Follow that by tracert forums,cadillaclasalle.club, and capture that screen too. If these insrtuctions are too nerdy, I may have to set up a zoom session to help you gather this information for me.
Stefan,
Here is an example of an old bookmark that I had saved that no longer works.
https://forums.cadillaclasalleclub.org/index.php?topic=169398.0
Here is the link for this thread/topic.
https://forums.cadillaclasalle.club/index.php?topic=174126.0
The old site url is different. If you enter it into your browser, it redirects for the home page, but not for any other pages.
Quote from: sbartelski on February 22, 2024, 10:49:00 PMEric, is the message above, "cadillaclasalle.forum does not respond" a typo or do you really see that. Because there is no reason why "cadillaclasalle.forum" should appear anywhere, it is always forums.cadillac.........
Since it is working for many of us, including myself on three different devices and multiple browsers, I hate to say it but I suspect that the issue to closer to you than to our server. I am going to continue to research this. Could you do me a favor and using the cmd command on your computer, enter tracert forums.cadilllasalleclub.org and take a screen shot of the result. Follow that by tracert forums,cadillaclasalle.club, and capture that screen too. If these insrtuctions are too nerdy, I may have to set up a zoom session to help you gather this information for me.
The message I'm getting is:
"This site can't provide a secure connection."
forums.cadillaclasalle.club sent an invalid response.
- There are no typos in the above - it is exact. (Disregard whatever I wrote previously - that was done from memory)
If I reboot my modem, connection can usually be reestablished but it is only temporary- ranging from 15 minutes to eight hours.
Some days, rebooting will not work at all no matter how many times attempted. Connection will also be lost in the middle of a session when I go to another page while surfing within the forum. Oftentimes, connectivity will be lost when returning to the forum from another website. Sometimes not.
I've been using the same url link throughout.
I am not getting the 404 "Page Not Found" message any longer.
Eric,
The problem here is that you have spelt Forum wrong.
It is forum, not fourms.
Bruce. >:D
Quote from: The Tassie Devil(le) on February 23, 2024, 06:07:53 PMEric,
The problem here is that you have spelt Forum wrong.
It is forum, not fourms.
Bruce. >:D
I changed it to forum. No difference.
"This site can't provide a secure connection"
forum.cadillaclasalle.club sent an invalid response.
Forums (plural) is the only thing that works with my cell phone. When I use forum (singular) with the phone, it too gives me an error message.
Sorry, I see what you mean with the plural.
Well, it actually forums as there are more than one Forum in the group.
Bruce. >:D
Quote from: 69Deville on February 23, 2024, 12:28:34 AMStefan,
Here is an example of an old bookmark that I had saved that no longer works.
https://forums.cadillaclasalleclub.org/index.php?topic=169398.0
Here is the link for this thread/topic.
https://forums.cadillaclasalle.club/index.php?topic=174126.0
The old site url is different. If you enter it into your browser, it redirects for the home page, but not for any other pages.
Yes, there is still an issue with the redirection. basically, I expected that the oldwebsite + topic info would get directed to the new site. It seems that the redirection is getting messed up somehow when there is something more than just the old site URL. i am researching this further.
Quote from: Eric DeVirgilis CLC# 8621 on February 23, 2024, 09:25:58 AMThe message I'm getting is:
"This site can't provide a secure connection."
forums.cadillaclasalle.club sent an invalid response.
- There are no typos in the above - it is exact. (Disregard whatever I wrote previously - that was done from memory)
If I reboot my modem, connection can usually be reestablished but it is only temporary- ranging from 15 minutes to eight hours.
Some days, rebooting will not work at all no matter how many times attempted. Connection will also be lost in the middle of a session when I go to another page while surfing within the forum. Oftentimes, connectivity will be lost when returning to the forum from another website. Sometimes not.
I've been using the same url link throughout.
I am not getting the 404 "Page Not Found" message any longer.
I am still doing what I can to find out what is happening, but everything I have seen to date points to something at your end. Especially since a modem reset allows you to work for a while. It is almost as if the router/modem is getting some kind of security information from the network, after it has been reset. But I am not giving up on this, and will keep plugging away.
Another question, when you use your mobile phone, are you using cellular data or the WiFi in your home? if the cellular data, can you try the WiFi connection, after you get the 'secure connection' message on your computer.
Finally, when you are getting the error again, please try the tracert commands and capture the resukt.
TIA
Stefan
Quote from: sbartelski on February 24, 2024, 05:56:24 PMI am still doing what I can to find out what is happening, but everything I have seen to date points to something at your end. Especially since a modem reset allows you to work for a while. It is almost as if the router/modem is getting some kind of security information from the network, after it has been reset. But I am not giving up on this, and will keep plugging away.
Another question, when you use your mobile phone, are you using cellular data or the WiFi in your home? if the cellular data, can you try the WiFi connection, after you get the 'secure connection' message on your computer.
Finally, when you are getting the error again, please try the tracert commands and capture the resukt.
TIA
Stefan
It's the cellular data that I have to use in order to access the forum. If I change phone settings to my own Wi-Fi network, the connection will be lost. I'm not sure if this answers your question.
I'll try the diagnostic tool you suggested.
Jeff, I too have Comcast (called XFinity for home internet). I've had several issues connecting to other applications and devices. Comcast is usually the name for business internet so I don't know how much the two services are the same but here are two things (both related to Xfinity's very stringent security features) I had to do to get things to work consistently:
1) I had an issue connecting my Lennox smart thermostat and the Lennox app. Lennox Helpline had me assign the devices to a 'group', which for me was 'Household.' At the time of the issue my computer and phone were already assigned to Household but the thermostat was unassigned. Lennox told me an unassigned device was a known issue for connectivity problems. In the Xfinity app on my phone I did that by clicking on the WiFi icon along the bottom and then clicking the device and Choosing "Assign". It solved the problem immediately.
2) Second issue I had was with some streaming devices and that was solved by turning off "Advanced Security". Again that was done in the Xfinity app, clicking the Security icon along the bottom and clicking the "Advanced Security" option, then turning it off. It gives you all sorts of warnings about how your life will end if you turn it off but I did anyway. It's worth a try since your error message has to do with not being able to provide a secure connection, your original post mentioned you have a "secure private network" and also since Advanced Security is a learning application that tailors itself to get "better" over time.
It only takes a few seconds to disable it and you can turn it back on later if it doesn't make any difference but it worked for me. If it does work you can call Comcast and tell them how deactivating Advanced Security solved the problem. Maybe you'll get an agent this time who help this time but if not ask to escalate the call to the next level support and maybe they can solve the issue and still have Advanced Security turned on.
Good luck
Quote from: tluke on February 26, 2024, 08:58:24 PMJeff, I too have Comcast (called XFinity for home internet). I've had several issues connecting to other applications and devices. Comcast is usually the name for business internet so I don't know how much the two services are the same but here are two things (both related to Xfinity's very stringent security features) I had to do to get things to work consistently:
1) I had an issue connecting my Lennox smart thermostat and the Lennox app. Lennox Helpline had me assign the devices to a 'group', which for me was 'Household.' At the time of the issue my computer and phone were already assigned to Household but the thermostat was unassigned. Lennox told me an unassigned device was a known issue for connectivity problems. In the Xfinity app on my phone I did that by clicking on the WiFi icon along the bottom and then clicking the device and Choosing "Assign". It solved the problem immediately.
2) Second issue I had was with some streaming devices and that was solved by turning off "Advanced Security". Again that was done in the Xfinity app, clicking the Security icon along the bottom and clicking the "Advanced Security" option, then turning it off. It gives you all sorts of warnings about how your life will end if you turn it off but I did anyway. It's worth a try since your error message has to do with not being able to provide a secure connection, your original post mentioned you have a "secure private network" and also since Advanced Security is a learning application that tailors itself to get "better" over time.
It only takes a few seconds to disable it and you can turn it back on later if it doesn't make any difference but it worked for me. If it does work you can call Comcast and tell them how deactivating Advanced Security solved the problem. Maybe you'll get an agent this time who help this time but if not ask to escalate the call to the next level support and maybe they can solve the issue and still have Advanced Security turned on.
Good luck
Thanks for that information. Do you know whether it's possible to disable the advanced security feature for the CLC Forum alone?
Hey, Im in Toronto canada, and I cant access the site like I used to. And if you google lets say 1959 cadillac muffler and you see coments from this club and click on it 404 comes up.
Quote from: 60eldo on February 27, 2024, 12:23:07 PMHey, Im in Toronto canada, and I cant access the site like I used to. And if you google lets say 1959 cadillac muffler and you see coments from this club and click on it 404 comes up.
As I had noted in a previous reply there is a quick workaround if you change the URL by removing the .org and moving the period behind the .club. Underlying problem is things have been moved and Google takes a while to update its indexes.
So...When I tried to google "1959 Cadillac Muffler" I came up with this link:
https://forums.cadillaclasalleclub.org/index.php?topic=172460.0 (https://forums.cadillaclasalleclub.org/index.php?topic=172460.0)I deleted the .org and put the period behind .club and get this link that works:
https://forums.cadillaclasalle.club/index.php?topic=172460.0 (https://forums.cadillaclasalle.club/index.php?topic=172460.0)
Quote from: Eric DeVirgilis CLC# 8621 on February 23, 2024, 08:34:49 PMI changed it to forum. No difference.
"This site can't provide a secure connection"
forum.cadillaclasalle.club sent an invalid response.
Forums (plural) is the only thing that works with my cell phone. When I use forum (singular) with the phone, it too gives me an error message.
This is actually very strange, since forum.cadillaclasalle.club should give you a DNS error (not found). If you get the secure connection message, there is probably something wrong with your network. My guess is that you might have issues getting connected to a name server?
Stefan
Quote from: sbartelski on February 27, 2024, 05:43:40 PMThis is actually very strange, since forum.cadillaclasalle.club should give you a DNS error (not found). If you get the secure connection message, there is probably something wrong with your network. My guess is that you might have issues getting connected to a name server?
Stefan
"Forum" (singular) gives the following:
This site can't be reached
Check if there is a typo in forum.cadillaclasalle.club.So everything is as it should be on that front. I've only been using
forums... (plural)
This morning I rebooted the modem (as usual) and the forum was been working ever since after leaving and re-loading the forum page multiple times. But lasting for one day has happened before. If it works tomorrow morning without having to reboot the modem, that may be a sign that it's clearing up.
Quote from: sbartelski on February 27, 2024, 05:43:40 PMThis is actually very strange, since forum.cadillaclasalle.club should give you a DNS error (not found). If you get the secure connection message, there is probably something wrong with your network. My guess is that you might have issues getting connected to a name server?
Stefan
Stefan,
Actually the first URL with the (.org) does give the error 404 "Page not found" while the one with (.club) goes through.
I did a trace route on both (you can see the results on the attach file
Note I removed the first 6 hops for my security) the (.org) is somehow route over to the Atlanta while the (.club) is route to the North West correctly.
I'm not sure where the CLC main server is hosted from so hope this should help you in identified the issues folks are having.
So the (.org) only works for the main main CLC site but not for the forum but the strange thing is https://cadillaclasalleclub.org/ is trace to the same route to Atlanta end so it seems "forums.cadillaclasalleclub.org" is not correctly registered. ???
Quote from: sbartelski on February 27, 2024, 05:43:40 PMThis is actually very strange, since forum.cadillaclasalle.club should give you a DNS error (not found). If you get the secure connection message, there is probably something wrong with your network. My guess is that you might have issues getting connected to a name server?
Stefan
After working perfectly all day yesterday, connection failed again this morning:
"This site can't provide a secure connection
forums.cadillaclasalle.club sent an invalid response."
Stefan...did you receive the screenshots I emailed of the tracert results?
Quote from: Eric DeVirgilis CLC# 8621 on February 15, 2024, 08:59:12 PMDepending which link I use, or whether I use my phone (on home network) or the laptop I'm getting either "404 -Page can't be found" or "connection is not secure" with "cadillaclasalle.forum does not respond" written beneath.
I tried to post an image of the screen but the file was too large.
I spoke with Comcast this morning but they said there is nothing they can do and the fault is not theirs. Being all this started right after the forum went back on line and the fact that others are having the same problems, I tend to agree.
I've also tried three different browsers. I've tried clicking on anything that comes up with the error messages such as "why am I seeing this?" but nothing happens.
Eric, and other
Comcast Business users,
I have just heard from Cornerstone Registrations, who run our CLC main site and membership system, that there is an issue when trying to reach
Dreamhost servers, the company where our forums software is hosted, if you are using
Comcast Business Internet access. This information comes from a senior network engineer at a very large company, so should be pretty reliable. Comcast does not seem to admit to this problem, so getting a resolution could be very difficult. It seems to be something in the Comcast security suite has decided that the Dreamhost servers are "un-safe" and refuses to forward your browser request to the server. Unless you can find an alternative to the Comcast Business service, you may be stuck without being able to reach the forums from your Comcast Business network..
Quote from: sbartelski on March 04, 2024, 04:15:05 PMEric, and other Comcast Business users,
I have just heard from Cornerstone Registrations, who run our CLC main site and membership system, that there is an issue when trying to reach Dreamhost servers, the company where our forums software is hosted, if you are using Comcast Business Internet access. This information comes from a senior network engineer at a very large company, so should be pretty reliable. Comcast does not seem to admit to this problem, so getting a resolution could be very difficult. It seems to be something in the Comcast security suite has decided that the Dreamhost servers are "un-safe" and refuses to forward your browser request to the server. Unless you can find an alternative to the Comcast Business service, you may be stuck without being able to reach the forums from your Comcast Business network..
Thanks Stefan. Yes Comcast Business is my internet provider. I'll try to see where I can get with them. This has been frustrating to say the least.
So what is the work around to get old links within the site to work? I was just trying to find and follow a few to help someone and can't seem to make them work. I see the .club and org thing but there must be some auto population or hidden stuff going on so I'm still not getting there.
I was hoping at least we could type the topic number that we can see in the link into the search and find the topic that way but that don't seem to work either.
Quote from: Eric DeVirgilis CLC# 8621 on February 23, 2024, 09:25:58 AMThe message I'm getting is:
"This site can't provide a secure connection."
forums.cadillaclasalle.club sent an invalid response.
- There are no typos in the above - it is exact. (Disregard whatever I wrote previously - that was done from memory)
If I reboot my modem, connection can usually be reestablished but it is only temporary- ranging from 15 minutes to eight hours.
Some days, rebooting will not work at all no matter how many times attempted. Connection will also be lost in the middle of a session when I go to another page while surfing within the forum. Oftentimes, connectivity will be lost when returning to the forum from another website. Sometimes not.
I've been using the same url link throughout.
I am not getting the 404 "Page Not Found" message any longer.
Thanks to Mark Wheeler of Cornerstone Registrations, who discovered a solution for the Comcast Business issue. The actual solution has been added to the sticky post (at the top of the forums) about the Comcast Business problem
Quote from: TJ Hopland on March 05, 2024, 12:02:46 AMSo what is the work around to get old links within the site to work? I was just trying to find and follow a few to help someone and can't seem to make them work. I see the .club and org thing but there must be some auto population or hidden stuff going on so I'm still not getting there.
I was hoping at least we could type the topic number that we can see in the link into the search and find the topic that way but that don't seem to work either.
The 'work around' is no longer needed, we have found a way to make all the old links work. :-D
After a very long phone call with technical support at Comcast Business and several up follow up conversations, it appears we've finally got the problem sorted and the CLC Discussion Forum has been working for the past two days- without the need to reboot the modem.
Quote from: Eric DeVirgilis CLC# 8621 on March 13, 2024, 07:48:29 AMAfter a very long phone call with technical support at Comcast Business and several up follow up conversations, it appears we've finally got the problem sorted and the CLC Discussion Forum has been working for the past two days- without the need to reboot the modem.
Thanks for the update, glad that thinmgs seem to be working correctly now. Can you share exactly what was done for the benefit of other Comcast Business users, please?
Stefan
Quote from: sbartelski on March 13, 2024, 10:11:24 AMThanks for the update, glad that thinmgs seem to be working correctly now. Can you share exactly what was done for the benefit of other Comcast Business users, please?
Stefan
Stefan...I relayed the information you had given me regarding the problem Comcast Business is having interfacing with the Dreamhost server.
The representative first walked me through the process to set up Security Edge to exclude the CLC discussion forum from the blocked list. No good. He then rebooted my modem remotely thinking this step might be necessary for the Security Edge settings to be recognized. After the reboot, the forum became accessible again
but I informed the rep that this doesn't necessarily mean the issue has been resolved because access to the forum is almost always restored (temporarily) after a modem reboot so I would have to speak to him again the following day to verify the whether the forum remained accessible or not. Since he was the only one who had knowledge of the particular situation, it was imperative I speak to him only. I could not call him directly so I asked he call me back. Well, the connection only lasted 15 minutes after I got off the phone with him. When he called back two days later, I told him we're back at square one and the Security Edge changes didn't take. He then escalated the case and the following day I got call from another (higher up) tech support and said he'd see that he can do. Two days later (Monday morning) forum access resumed and haven't had a problem since. Unfortunately I have no idea what they did.
Thanks so much for the feedback, unfortunate that it does not have an easy solution for others. It just means they have to run the Support Desk gauntlet, never fun, or the drastic solution of turning the Comcast security program off.
Thanks again
Stefan